Every open enrollment season, a familiar pattern shows up in the data. A segment of the workforce, usually younger and healthier, declines coverage or opts for the leanest plan available. Their reasoning is consistent: they rarely see a doctor, so the monthly contribution feels like money spent on something they don’t use. Employers who track participation by age band or by employees who pay into their own coverage often find this group forms the largest pocket of underinsured or uninsured staff.

Understanding why this happens, and what it costs the organization, opens the door to communication strategies that actually move participation numbers.

The Real Cost of Opting Out

Why Healthy Employees Underestimate Their Risk

A 26 year old who hasn’t visited a doctor in three years has real evidence for their position. Their personal history supports the belief that coverage is unnecessary. What that history doesn’t account for is the nature of risk itself. Emergency care, accidents, and sudden diagnoses arrive without warning, and the financial exposure of going without coverage during one of those events can undo years of savings. Framing insurance around routine usage misses the actual function of the product, which is protection against the events nobody plans for.

How Contribution Structures Shape Perception

Employees who pay a visible portion of their premium experience benefits differently than employees on fully employer-paid plans. A payroll deduction creates a direct, recurring reminder of cost, and when that cost isn’t matched with a clear sense of value, opting out starts to look like the rational choice. Employers who understand their contribution structure, and who know which employees are paying into their own coverage, gain a much clearer picture of where communication needs to work hardest. Additional context on how plan design and cost containment strategies affect these decisions is covered in Your Employee Benefits Cost-Containment Playbook.

Reframing Value Beyond the Doctor’s Visit

Preventive Care and Free Services

Most plans include preventive services at no additional cost: annual physicals, vaccinations, screenings, and increasingly, virtual care and mental health support. Employees who believe they “never use” their insurance are frequently unaware these services exist inside their plan at zero cost. Highlighting these built-in benefits gives healthy employees a reason to engage with their coverage well before a major medical event ever occurs.

Protection Against the Unexpected

A single emergency room visit, a broken bone, or an unplanned surgery can generate bills reaching into the tens of thousands of dollars for someone without coverage. Positioning insurance as a safety net for these scenarios, rather than a subscription for routine care, speaks directly to the actuarial reality young employees are underestimating. This is the same principle at the center of Why Employee Benefits Communication Matters: a benefit only delivers value when the people it’s meant for actually understand what it does for them.

Practical Communication Strategies for Employers

Personalize the Message by Life Stage

A 55 year old approaching Medicare eligibility and a 24 year old two years out of college need different messaging entirely. Segmenting communication by age, family status, or tenure allows HR teams to speak to what each group actually cares about, whether that’s mental health resources, fertility benefits, or financial protection against a medical emergency.

Use Real Numbers, Not Abstractions

Concrete figures land harder than general statements about “value.” Sharing the average cost of an ER visit, the price of an ambulance ride, or the retail cost of a prescription without insurance gives employees a tangible reference point for what their premium is actually protecting them from.

Leverage Enrollment Touchpoints

Open enrollment offers a natural window for this kind of targeted messaging, but the conversation works best when it starts well before deadlines hit. A structured communications plan spread across multiple channels and multiple weeks gives employees time to absorb the message and ask questions. A full breakdown of timing and channel strategy is available in the Open Enrollment 2025: Employee Communications Guide.

Building Participation That Lasts

Employers who treat benefits communication as an ongoing conversation, rather than a once-a-year push, see stronger long-term participation across every age group. Segmented messaging, clear cost comparisons, and visibility into which employees are paying into their own coverage all give HR teams the tools to reach the employees most likely to opt out. As plan designs continue to evolve and contribution structures shift, the employers who invest in this kind of communication now will be the ones best positioned to keep their workforce protected and their participation numbers strong. Parker Insurance’s Employee Benefits team works directly with mid-market employers to build these strategies from the ground up.

FAQ

Why do young, healthy employees often skip health insurance?
Many base their decision on personal history rather than risk exposure. Since they rarely use medical care, the monthly premium feels unnecessary, even though the coverage exists primarily to protect against unpredictable events.

What can employers do to increase benefits participation among younger staff?
Segmenting communication by life stage, using concrete cost comparisons, and highlighting free preventive services all help employees see value in coverage they might otherwise decline.

Do healthy employees actually benefit from having health insurance?
Yes. Beyond covering emergencies and accidents, most plans include free preventive care, screenings, and virtual health services that many employees don’t realize are included in their coverage.

How does employee contribution to premiums affect opt-out rates?
When employees pay a visible portion of their premium without a clear understanding of what that premium protects, opt-out rates tend to rise. Pairing any contribution structure with strong value communication helps offset this effect.

When should employers start communicating about benefits value?
Communication works best as a year-round effort, with increased focus in the weeks leading up to open enrollment rather than a single announcement at the deadline.

This piece builds on our broader overview of Understanding Federal Nondiscrimination Laws for Group Health Benefits, which covers ERISA and HIPAA in more depth. Here, we’re zooming in on the IRS side of things.

If you offer a self-funded health plan or a Section 125 cafeteria plan, you are subject to federal nondiscrimination testing. The problem is that two very similar-sounding terms, Highly Compensated Employee (HCE) and Highly Compensated Individual (HCI), apply to two different tests with two different definitions. Mixing them up is one of the most common compliance mistakes we see among mid-market employers heading into renewal season.

This guide breaks down where each term applies, why the distinction matters, and what to check before your 2027 plan year locks in.

Where This Fits in the Bigger Compliance Picture

Group health benefits are governed by three federal laws: ERISA, HIPAA, and the Internal Revenue Code. ERISA protects an employee’s right to participate in a plan without retaliation, and HIPAA prevents plans from charging different premiums or denying eligibility based on health status. Both are covered in more detail in our companion piece.

The IRS rules are where things get more technical, because two different tests apply depending on how the plan is funded and how employees pay for it. That’s where HCE and HCI come in, and where the confusion starts.

The Real Source of Confusion: Section 105(h) vs. Section 125

This is where most employers get tripped up, and it is worth slowing down on. Two different IRS tests apply depending on how your health benefit is funded and how employees pay for it, and each test uses its own definition of “highly compensated.”

Section 105(h): Self-Funded Medical Plans Use HCI

If your medical plan is self-funded, it must pass nondiscrimination testing under Code Section 105(h). This test exists to stop self-funded plans from quietly favoring their most highly paid people in eligibility or benefit levels.

The relevant term here is Highly Compensated Individual (HCI), which generally includes:

  • One of the five highest-paid officers
  • A shareholder who owns more than 10 percent of the company’s stock
  • Someone in the highest-paid 25 percent of all employees

Section 125: Cafeteria Plans Use HCE

If employees pay for benefits pre-tax through a Section 125 cafeteria plan, the cafeteria plan arrangement itself has to pass a separate nondiscrimination test. This one uses Highly Compensated Employee (HCE), a different IRS definition that generally includes:

  • A 5 percent owner of the company, directly or indirectly, regardless of pay, or
  • An employee whose compensation exceeded the IRS threshold during the lookback year

For plan years beginning in 2027, an employee is an HCE if they earned more than $160,000 in 2026, the lookback year. Pre-tax election administration is typically handled as part of a broader HRIS setup.

Why It Matters That These Are Not the Same Thing

Here is the part that catches employers off guard: a single company can be running both tests at the same time on the same group of employees, and getting a different answer from each one.

Section 105(h) Section 125
Applies to Self-funded medical plans Pre-tax cafeteria plan elections
Term used Highly Compensated Individual (HCI) Highly Compensated Employee (HCE)
Who counts for 2027 Five highest-paid officers, 10%+ shareholders, or top 25% of pay More than $160,000 in 2026 compensation (or 5%+ ownership)
What it tests Eligibility and benefit levels under the medical plan Pre-tax election access under the cafeteria plan

Assuming that clearing one test automatically clears the other is a common and avoidable error. Treat them as two separate compliance checks, each run against its own definition of highly compensated.

Key Takeaways Before Your Next Renewal

  • Self-funded medical plans are tested under Section 105(h) using the HCI definition.
  • Pre-tax cafeteria plan elections are tested under Section 125 using the HCE definition, which for 2027 plan years covers employees who earned more than $160,000 in 2026 or own 5% or more of the company.
  • Plan design changes are allowed, but they must apply consistently across the workforce and never target individuals based on health status or cost.

Get Your 2027 Plan Design Reviewed

Running the wrong test, or only one of the two, is an easy way to fall out of compliance without realizing it. Parker Insurance works with mid-market employers to review self-funded and cafeteria plan designs ahead of renewal, so your benefits stay compliant and still work for the people using them.

Contact Parker Insurance to review your 2027 plan design.

 

Benefits planning for 2027 is already underway for many mid-market employers, and the landscape looks different than it did even a year ago. Medical trend rates are climbing, pharmacy costs continue to expand, and funding models that were once considered alternative are becoming standard parts of the conversation. Employers who start reviewing these shifts now will have more room to make deliberate decisions before renewal season arrives.

Here is what is shaping employee benefits strategy heading into 2027, and where employers can focus their attention first.

Medical Cost Trends Are Reaching a 17-Year High

Industry projections point to a commercial medical trend rate near 9% for 2027, the highest figure recorded in 17 years. Chronic condition prevalence, specialty medication costs, and rising utilization across cancer care and mental health services are the primary drivers behind that number.

For employers, a higher trend rate translates directly into renewal pressure. Plans that were sustainable at an 8% trend rate may require a fresh look at plan design, network structure, and funding approach to stay within budget for 2027.

What a 9% Trend Rate Means for Renewal Planning

A rising trend rate affects fully insured and self-funded employers differently. Fully insured groups will likely see that pressure reflected directly in premium increases. Self-funded and level-funded employers carry more of that risk directly, which puts a greater emphasis on claims data, stop-loss coverage, and fiduciary oversight. Employers exploring which funding structure fits their organization can review the differences in level funding, self-funding, and captive arrangements as a starting point.

Pharmacy Spending Keeps Expanding, Led by GLP-1 Medications

Pharmacy costs, and GLP-1 medications in particular, remain one of the fastest-growing line items in employer health plans. Average annual costs per participant on these medications are running around $6,000, and new oral formulations and pipeline drugs are expected to expand utilization further into 2027.

At the same time, new pricing platforms tied to federal drug pricing initiatives are starting to reshape how employees and employers access prescription discounts. Employers are watching these developments closely as they weigh how much of that cost shift reaches their own plans.

Building Eligibility and Utilization Guardrails

Employers are responding by refining eligibility criteria, prior authorization requirements, and lifestyle program participation rules tied to these medications. That kind of structure helps employers manage cost exposure while still offering meaningful coverage. Wellness programs built around real utilization data play a role here too, and employers can see how that approach works in practice in this piece on data-driven wellness programs and cost containment.

Alternative Funding Models Are Gaining a Larger Share of the Market

Level funding, captives, and Individual Coverage Health Reimbursement Arrangements (ICHRAs) have moved from niche options to mainstream consideration. ICHRA participation has roughly tripled over the past two years, and industry forecasts suggest it could triple again by 2027 as more employers look for predictable, defined-contribution alternatives to traditional group plans.

Part of that momentum comes from the expiration of enhanced ACA premium tax credits at the start of 2026, which raised individual market costs for many employees and pushed employers to look more closely at how their contribution structure supports their workforce.

Level Funding, Captives, and ICHRAs Move Into the Mainstream

Each of these funding models carries a different risk and reward profile, and the right fit depends heavily on company size, claims history, and workforce composition. Employers weighing fully insured coverage against a level-funded approach can find a breakdown of the cost and risk tradeoffs in this comparison of fully insured versus level-funded health insurance. Organizations evaluating whether they have the population size to support self-funding can also reference what size companies should consider self-funding.

Personalized, Class-Based Benefits Design Continues to Expand

One-size-fits-all benefits packages are giving way to more segmented approaches. Employers are structuring contributions and coverage by employee class, life stage, and even geography, using data to shape offerings that fit a more varied workforce.

This is especially relevant for employers with hourly, seasonal, or multi-location teams, where a single benefits structure rarely serves everyone well. Employers building out this kind of segmented approach can review the compliance guardrails in this piece on structuring benefits contributions across employee classes, along with considerations specific to hourly and variable workforce employers.

AI and Data Are Becoming Core to Benefits Administration

Artificial intelligence is playing a larger role in how benefits are administered, from streamlining enrollment to flagging utilization patterns that inform plan design. Governance is becoming just as important as adoption here, with employers building oversight into how AI tools are used across HR and benefits functions.

An HRIS platform that centralizes this data gives HR teams a stronger foundation for these decisions. Employers looking to strengthen that infrastructure can learn more about HRIS solutions and how they support benefits administration at scale.

Compliance and Fiduciary Oversight Are Getting More Attention

Regulatory scrutiny around plan governance continues to increase, particularly for self-funded and level-funded employers who carry more direct fiduciary responsibility. Nondiscrimination testing, documentation, and disclosure requirements remain a consistent area of focus heading into 2027.

Employers who want a refresher on how these rules apply to group health plans can revisit this overview of federal nondiscrimination laws for group health benefits, or review compliance support services built specifically for employer-sponsored plans.

Benefits Strategy and HR Strategy Are Converging

Benefits decisions increasingly touch recruiting, retention, and workforce planning, which means they rarely sit well in isolation from broader HR strategy. Employers who align the two are better positioned to respond to cost pressure without creating gaps in compliance or employee experience.

This connection is explored further in why your benefits strategy should not be separate from HR strategy, and employers without dedicated HR bandwidth can also look at how fractional HR support helps bridge that gap.

Planning Ahead for 2027

The employers who fare best through 2027 renewals will be the ones who start reviewing their funding structure, plan design, and compliance posture well before decisions are due. Trend rates, pharmacy costs, and workforce expectations will keep evolving, and building that review into an annual planning rhythm gives employers more flexibility to respond as the year unfolds.

Parker Insurance works with employers throughout this process, from evaluating funding models to building out compliant, class-based benefits strategies. Reach out to our team to start planning for 2027.

When employees feel better and get the right care at the right time, costs tend to follow. That’s not theory. It’s what we see with our clients every day.

Our approach is simple. We focus on real people, real needs, and practical solutions that actually make a difference.

Wellness that connects to real life

A lot of wellness programs look good on paper but never quite land. Step challenges, generic screenings, or one-size-fits-all incentives can feel disconnected from how employees actually use their benefits.

We take a different path. We want wellness efforts to line up with what’s really happening in a group, how employees are using care, where frustration shows up, and where costs are quietly building. When wellness feels relevant, people engage. When people engage, outcomes improve.

Cost containment without cutting corners

Controlling benefit costs doesn’t have to mean cutting benefits or shifting more expense to employees. In fact, those moves often backfire. Employees feel it immediately, and employers are right back in the same place the next renewal.

Instead, we look at smarter ways to manage spend. That might mean guiding employees to better care options, helping them navigate complex situations, or putting programs in place that prevent small issues from becoming big ones. The goal is balance, protecting the employee experience while keeping costs sustainable.

A population health mindset, without the jargon

We don’t lead with buzzwords. At its core, population health just means paying attention to patterns and responding thoughtfully.

If we see certain types of issues showing up again and again, we focus there. If something is driving cost and frustration, we address it directly. That allows us to support employees in meaningful ways while also improving how the plan performs over time.

Built into how we work, not bolted on

Wellness and cost containment aren’t add-ons at Parker. They’re built into how we support our clients. As we get to know a group, their culture, their workforce, and their priorities, we adjust the strategy to fit.

Sometimes that means simple changes. Sometimes it means longer-term planning. Either way, the goal stays the same, do what’s right for the people on the plan and build something that holds up year after year.

The bigger picture

We believe benefits should feel supportive, not confusing or transactional. When employers take care of their people in thoughtful ways, everyone benefits. Employees feel valued. Employers gain stability. And the plan becomes something that works, not something that constantly needs fixing.

That’s what we aim for with every client we work with.

If you’re looking for a benefits partner who focuses on people first and still takes cost seriously, that’s the conversation we’re always happy to have.

 

Employee perks can be powerful. The right ones make employees feel valued and connected. The wrong ones feel out of touch and can leave your team questioning whether leadership really understands them.

So how do you offer perks that actually matter without overspending?

The competition for good people has not let up, and benefits strategy has become one of the clearest signals a company can send about how it treats its workforce. According to SHRM’s 2025 Employee Benefits Survey, 88% of employers rated health-related benefits as extremely or very important, and flexible work arrangements are still offered by 68% of organizations. But health coverage and flexibility are table stakes now. What sets companies apart is what they layer on top. 

Perks vs. Benefits vs. Incentives

These three categories are easy to blur, but they serve different purposes. Benefits are foundational, long-term offerings like health insurance, retirement plans, and paid time off. Perks are cultural extras designed to make work life more enjoyable, things like free lunches, pet-friendly offices, or professional development stipends. Incentives are performance-driven rewards such as bonuses, commissions, or gift cards.

Perks cannot replace strong benefits, but they do help shape company culture in ways employees notice and remember.

Matching Perks to Culture

The best perks reflect your workforce and your values. Companies with remote or hybrid teams might offer stipends for home office equipment or coworking space access. Workforces that spend most of their time on-site might appreciate free meals, upgraded break spaces, or wellness resources available at work. A high-growth firm might prioritize learning stipends or conference passes.

Perks that align with culture feel intentional. Mismatched perks can feel tone-deaf, and employees notice the difference.

Top Employee Perks That Work in 2026

Here are some of the most effective, budget-conscious perks working well for mid-sized employers right now:

  • Flexible schedules and hybrid options – Control over when and where people work has become an expectation for many employees, not a bonus.
  • Wellness stipends – Funds employees can direct toward gym memberships, meditation apps, or therapy sessions give people flexibility and signal that the company cares about the whole person.
  • Professional development allowances – Professional and career development benefits were ranked among the most important offerings by 65% of employers in SHRM’s latest survey, making learning stipends, certifications, and industry memberships a smart investment for companies focused on retention. 
  • Recognition programs – Peer-to-peer shoutouts, monthly spotlights, or simple public acknowledgment go a long way without requiring a large budget.
  • Experience-based rewards – Concert tickets, sporting events, or team outings create shared memories that strengthen culture in ways cash bonuses often do not.
  • Volunteer and community days – Paid time to contribute to causes employees care about resonates especially well with teams that value purpose alongside pay.
  • Family-friendly perks – Childcare assistance, parental support groups, or family-inclusive company events acknowledge that employees have lives outside of work.

The Bottom Line

You do not need an endless budget to offer perks that matter. You need perks that align with your employees’ real needs and reflect your company’s values. When chosen well, perks boost engagement, strengthen loyalty, and help you stand out in a competitive talent market.

At Parker Insurance, we help mid-market employers design benefits and perks strategies that support culture and retention without overspending. The best perks are the ones your team actually values, and we can help you figure out what those are.

How mid-market employers can contain spend, reduce risk, and keep benefits competitive

Mid-market employers are walking a tightrope. Renewal increases keep coming, employees are more cost sensitive than ever, and the wrong move, like higher deductibles or thinner networks, can turn into turnover.

Industry data backs up what employers are experiencing. Medical trend rates are projected to remain elevated through 2026, with a double-digit trend in most markets and continued pressure from higher utilization, chronic conditions, and more advanced, higher-cost treatments.

The question is not whether costs will rise. The question is whether your plan strategy is built to absorb that pressure without pushing the burden onto employees.

This article breaks down the levers that actually work for mid-market employers, especially those in automotive, manufacturing and distribution, and professional services, that need a smarter cost containment strategy that still supports retention.

Why health plan costs keep rising

Most employers only see the renewal number. Underneath it, several compounding forces are driving cost growth.

Utilization increases tied to an aging population and the growing prevalence of chronic conditions, care delivery disruptions tied to staffing shortages, and higher-cost treatments such as advanced cancer therapies. That combination is exactly why “do nothing and shop at renewal” is no longer a strategy.

The retention problem with “cost shifting”

When employers feel cornered, the most common response is cost shifting, raising deductibles, increasing employee contributions, restricting eligibility, or tightening coverage.

The report calls out the long-term downside clearly. Short-term budget relief can create deeper problems, reduced access to care, worsening health outcomes, higher future claims, and a weaker employee experience that affects attraction and retention.

Mid-market companies feel this faster than large enterprises because every resignation carries more operational impact and recruiting leverage is tighter.

The smarter path is to contain costs by improving how the plan is financed, how care is used, and how risk is managed.

Cost containment lever 1: Rethink how your plan is funded

If you are fully insured, you are paying for risk transfer plus carrier margin, and you are often getting limited transparency into what is driving claims.

Alternative funding models are a meaningful way to gain flexibility, transparency, and potential savings, while noting they require the right fit and a disciplined approach to utilization and care management.

For mid-market employers, these three models can bring measurable and lasting value.

Level-funded plans

Level funding is a hybrid, predictable monthly payments like fully insured, paired with claims funding and stop-loss protection. When claims run favorably, some structures can include premium refunds or profit sharing.

Why it works for mid-market employers:

  • Predictable cash flow with a clearer line of sight into claims drivers
  • Better data access for targeted interventions
  • A financing structure that rewards disciplined utilization management

Self-funded plans with stop-loss

Self-insurance allows employers to pay claims directly, with stop-loss insurance in place to limit large, unexpected costs.

Why it works:

  • Maximum transparency and control over plan design and vendor strategy
  • Ability to target your highest-cost drivers instead of accepting broad pooled pricing
  • More opportunities to implement value-based programs that a fully insured carrier may not prioritize

Captive Solutions

Captives allow companies to manage risk centrally and keep more of the underwriting profits, and cell captives can be an entry point for employers that want a simpler start.

Why it works:

  • Turns risk financing into a strategic asset instead of a fixed expense
  • Creates stronger incentives to manage claims and improve workforce health
  • Can stabilize long-term costs when paired with real risk management, not just plan design changes

Important note: Alternative funding is not a magic trick. It only performs when paired with cost controls, claims governance, and proactive risk reduction. The report is direct on this point, employers need to evaluate administrative complexity, regulatory considerations, and utilization and care management strategies as part of any alternative funding decision.

Cost containment lever 2: Eliminate waste, fix the “leaks,” and enforce plan integrity

One of the most actionable insights in the report is how strongly insurers are concerned about waste.

76% of insurers are concerned about inefficient and wasteful care making plans unaffordable over the next three years.

Waste shows up in multiple forms, including unnecessary diagnostics, low-value care, administrative errors, and inefficient site of care choices.

For a mid-market employer, this is good news because waste is one of the most controllable categories, if you have the right visibility and partners.

Practical employer actions that directly support cost containment, including:

  • Eligibility audits to ensure only eligible employees and dependents are enrolled
  • Pre-authorization protocols that limit low-value treatments and encourage cost-effective care
  • Clear care pathways for certain conditions to reduce duplication and improve coordination
  • Bundled procedure pricing to reduce variability and improve predictability
  • Ongoing plan performance monitoring and post-claim audits to identify anomalies and billing errors
     

This is the operational side of cost containment, not just plan design.

Cost containment lever 3: High-cost claims management, built before claims happen

Most mid-market employers eventually learn this lesson the hard way, a small number of complex claims can distort your renewal and your long-term trend.

The report notes that high-cost claimant management is the number one intervention insurers plan to deploy or enhance in the next two years, and more than two-thirds identify high-cost claimants as a key focus.

The most cost-effective strategy is preventing high-cost claims from escalating.

Emphasize prevention and early detection programs such as vaccinations, cancer screenings, and routine health checks, and the importance of enabling employees to access preventive care, including time off for appointments.

For employers with an aging workforce, the report reinforces that targeted benefits and preventive care help keep experienced employees healthy, engaged, and productive, which directly supports retention and reduces future costs.

Where this becomes real for mid-market employers is governance. The report highlights the growing frequency of members reaching lifetime limits, and the risk of ad hoc exceptions that create uneven financial exposure.

A proactive broker partner helps you define how high-cost claims are managed, how exceptions are handled, and how resources like navigation and case management are activated early.

Risk reduction: Build a healthier workforce to protect your plan

Cost containment is not only about negotiating premiums. It is also about lowering risk.

Identify the top health risk factors driving medical costs globally, metabolic and cardiovascular risk, mental health risk, psychosocial risk, tobacco smoke, and occupational risk.

Two of those categories matter intensely to mid-market employers in operational industries: occupational risk and musculoskeletal conditions.

The report notes that musculoskeletal conditions have become one of the top causes of claims by frequency, linked to factors like sedentary work, obesity, and poor workplace ergonomics.


It also outlines workplace-oriented supports that reduce MSK-driven claims, including early assessment and triage, physical therapy, return-to-work planning, ergonomics improvements, and safety and manual handling training.

For employers, the takeaway is simple. If your workforce is aging, lifting, driving, standing, working long hours, or sitting at desks all day, risk reduction is a benefits strategy, not an HR wellness initiative.

The retention link: Benefits that meet needs drive performance

Employers often treat benefits as a cost center, employees experience them as proof of whether the company values them.

When employees have benefits that meet their needs, 79% say they are thriving in their role, compared to 30% when benefits do not meet their needs. Similarly, 84% report being physically and mentally well when benefits meet needs, compared to 55% when they do not.

This is where cost containment and retention stop being competing priorities. If you manage costs by improving plan performance and closing the right gaps, you protect the business and the employee experience at the same time.

Why a broker partner matters more than ever

A broker who “shows up at renewal” cannot execute this kind of strategy. The work is year-round, operational, and data-driven.

A key driver of perceived employer care, communication quality. Employees who say their benefits communications are engaging are dramatically more likely to understand the value of benefits and to say, my employer cares about my health and wellbeing. That is not a soft metric. It directly impacts utilization (using the plan correctly), satisfaction, and retention.

At Parker, this is where we focus:

  • Plan financing strategy that fits your risk tolerance, level-funded, self-funded, and captive options
  • Cost containment that targets waste, high-cost claims, and site-of-care behavior
  • Workforce risk reduction programs tied to real claim drivers, MSK, chronic conditions, mental health, occupational risk
  • Employee navigation and communication that makes benefits usable, not confusing
  • Ongoing governance so the plan performs consistently, not just on paper

What to do next

If your renewal strategy has been limited to shopping carriers and raising employee contributions, you are not alone, but you are also leaving the most effective levers untouched.

A mid-market benefits strategy that works in 2026 does three things:

  1. Uses smarter funding, level-funded, self-funded, or captive, to gain control and transparency
     
  2. Attacks waste and claim volatility with disciplined plan integrity, navigation, and high-cost claim management
     
  3. Reduces risk by investing in prevention, early intervention, and workplace initiatives that lower the frequency of high-cost claims
     

If you want to evaluate whether alternative funding is a fit for your organization, and what cost containment initiatives will actually move your renewal, Parker can map the options, quantify the tradeoffs, and build a plan that supports retention while controlling spend.