Open Enrollment 2025: Employee Communications Guide

Open enrollment is the annual window when employees can choose, change, or renew their health benefits for the upcoming plan year. Outside of this period, employees typically can’t make changes unless they experience a qualifying life event (like marriage, birth of a child, or loss of other coverage).

For most employers offering group health benefits, open enrollment happens once per year, usually in the fall for a January 1 plan start, but timing depends on your company’s renewal date.

Why It’s Time-Sensitive

  • Once it closes, choices are locked in. Employees who miss the deadline usually must wait until the next year unless they have a qualifying life event.
  • Compliance deadlines. Employers must provide certain notices (e.g., SBCs, HIPAA notices) and give employees enough time to make decisions.
  • Carrier deadlines. Insurance carriers require final enrollment data by specific dates to process ID cards and activate coverage on time.

Who Needs to Know

  • Employees: Need clear communication about options, deadlines, and how to enroll.
  • Employers/HR teams: Must distribute required notices, manage the enrollment process, and ensure compliance with ACA and state rules.
  • Brokers/benefits administrators: Often support employers with technology, communication materials, and answering employee questions.

Employer Responsibilities Before and During Open Enrollment

Before:

  • Work with your broker/TPA to finalize plan designs and rates.
  • Prepare and distribute legally required notices (Summary of Benefits & Coverage, CHIPRA, Medicare Part D, HIPAA, etc.).
  • Create employee-facing materials that explain benefits clearly.

During:

  • Provide employees with online or paper enrollment tools.
  • Offer Q&A sessions, webinars, or one-on-ones for employees.
  • Track participation to ensure everyone completes their elections on time.
  • Submit final enrollment to carriers by the deadline.

Why It Matters for Mid-Market Employers

For manufacturing, automotive, and industrial businesses, open enrollment is a key moment to:

  • Show employees you offer usable, valuable benefits, which supports retention.
  • Keep costs under control by reviewing plan design annually.
  • Avoid compliance penalties tied to ACA and state law notice requirements.

Why Communication Matters

Open enrollment only works if employees know when it is, what their options are, and how to take action. Clear, repeated communication builds trust, prevents missed deadlines, and reduces HR headaches.

This guide gives employers ready-to-use messaging across multiple channels.

1. Pre-Enrollment Email (2–3 weeks before opening)

Subject line: Get Ready: Open Enrollment Starts Soon
Body copy:
Open enrollment for your 2025 employee benefits is almost here. This is your annual opportunity to review, enroll in, or make changes to your health, dental, vision, and other benefits.

Key Dates:

  • Open Enrollment Start: [insert date]
  • Deadline to Submit Elections: [insert date]

Next Steps:

  • Watch for more details on plan options.
  • Review your current benefits.
  • Prepare any dependent documentation you may need.

Don’t miss this important window, your elections will remain in place until next year unless you experience a qualifying life event.

2. Kickoff Email (first day of open enrollment)

Subject line: Open Enrollment Is Now Live – Act by [deadline]
Body copy:
Open enrollment is now open! You have until [deadline date] to make your benefits selections for the upcoming plan year.

How to Enroll:

  • Log in to [system link]
  • Review plan options and costs
  • Submit your choices before the deadline

Need help? HR is available at [contact info].

Your benefits matter, don’t miss your chance to make the right choices for you and your family.

3. Reminder Email (midway through window)

Subject line: Reminder: One Week Left to Complete Your Enrollment
Body copy:
We’re halfway through the open enrollment period, and the deadline is quickly approaching.

If you haven’t yet reviewed your options and submitted your elections, please log in to [system link] today.

Deadline: [insert date/time]

After this date, you’ll need a qualifying life event to make changes. Don’t wait, act now.

4. Final Call Email (24–48 hours before deadline)

Subject line: Final Call: Benefits Enrollment Closes Soon
Body copy:
This is your last chance to complete open enrollment for 2025 benefits.

Deadline: [insert date/time]

Log in to [system link] to confirm or update your elections today.

If you do not take action, your current benefits may roll over, or you may miss coverage for the year ahead.

5. Poster / Notice Board Copy

Headline:
Open Enrollment is Here! Don’t Miss Out.

Body:
Your once-a-year opportunity to choose or change your benefits is open from:
[start date] – [end date]

Take action:

  • Review your options
  • Update your elections
  • Submit before the deadline

For questions, contact HR at [phone/email].

Footer / Callout Box:
“Benefits elections lock in after the deadline. Act now!”

6. Additional Communication Opportunities

  • Payroll stuffer or paystub message: Short reminders like “Open Enrollment ends [date]. Log in to enroll.”
  • Shift meeting announcements: Supervisors give 1-minute reminders at daily huddles.
  • Text message reminders: For workforces without regular computer access, a short text like: “Open Enrollment closes [date]. Visit [link] or see HR.”
  • Intranet homepage banner: Quick link to the enrollment portal.
  • QR code posters: Post around breakrooms and time-clock stations linking directly to enrollment.

Quick Employer Checklist

  • Send 4 emails (pre-enrollment, kickoff, reminder, final call)
  • Post notices in common areas
  • Add paystub/intranet reminders
  • Offer HR Q&A support (onsite or virtual)
  • Track participation throughout the window

Need Better Benefits Options?

Reach out to our team to understand your options, improve your benefits offerings and save money today info@parkerinsurancesd.com
866-779-5600